Terms and Conditions

The Website Owner, including subsidiaries and affiliates ("bluebellspublication.in" or "Blue Bells Publication " or "we" or "us" or "our") provides the information contained on the website or any of the pages comprising the website ("website") to visitors ("visitors") (cumulatively referred to as "you" or "your" hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of the website.

Definitions :

Welcome to bluebellspublication.in. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern the bluebellspublication.in relationship with you in relation to this website.

The term "bluebellspublication.in" or "us" or "we" refers to the owner of the website, whose registered office is Dani Para, Purani Basti, Near Mahamaya Mandir,Raipur (C.G.) - 492001. The term "you" refers to the user or viewer of our website.

Terms of Use :

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
By visiting this Website you agree to be bound by the terms and conditions of our Privacy Policy. If you do not agree, please do not use or access our Website.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice or with written permissions, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without bluebellspublication.in's prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
Product prices are subject to change without any prior information. Prevailing prices at the time of dispatch of order will be charged.
We are not responsible for making the payments without written consent of the firm.
All disputes are subject to be settled in Chhattisgarh Jurisdiction only.

Shipping & Delivery Policy :

bluebellspublication.in is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only.
Books for RAIPUR, will be dispatched free of packing charge.
Freight and postage will be borne by the customer.
In case there is any error or omission in the invoice, however, delivery of the goods may please be taken the error rectified through written/e-mail ID/Fax order on letter head only.
Our responsibility ceases as soon as the goods leave our premises.
Books will be send against written/e-mail ID/Fax orders on letter head only. Provide us the full details of mode of dispatch - name of the transporter, railway destination etc.
How the delivery charge is calculated for multiple units?

The shipping charge is specified separately for every product. For multiple products ordered the programme adds up the total of all individual shipping charges. Thus, a customer who orders three products is charged the total of all individual delivery charges associated with each product. Thus the delivery fee is calculated separately when a customer orders different products.
Our prices are all inclusive. All taxes are included with the list prices except Octroi, if applicable in your region. There will be an Extra Octroi charges for shipment to Maharashtra Region.

How long does it take for an order to arrive?

Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 14 to 15 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if I the product is received in damaged condition?

Our responsibility ceases as soon as the goods leave our premises.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call at +91 88894 66666 or email us at contact@bluebellspublication.in, mentioning your Order ID. Please make sure that the original product tag and packing is intact when you send us the product back.
In case there is any error or omission in the invoice, however, delivery of the goods may please be taken the error rectified through written/e-mail ID/Fax order on letter head only.

Cancellation Policy :

If unfortunately you have to cancel an order, please do so within 12 hours of placing the order by contacting us at contact@bluebellspublication.in. We appreciate if you inform us as soon as possible in case you do not want an order, so that we do not dispatch the order and save on the courier cost and the effort.

If you cancel your order before your product has been dispatched, we will refund the half amount (in case of pre-paid order).
If you cancel your order after your product has been dispatched, we will refund half the amount minus shipping charges ( in case of pre-paid order).

Return Policy :

All expenses in returning the unsold books will be borne by the customers.
Stamped, Bound, Defective, Damaged and old edition books will not be taken back.
If the customer is unsatisfied with the product delivered then he/she needs to mail us at contact@bluebellspublication.in within 1 days from the date of receiving the parcel. We have two options for processing such returns -

Credit - We provide a Credit note/Discount Code of the same value as the product which is valid for 3 days for your next purchase i.e. customer can buy any other product available on the website against that store credit code within 3 days. Store Credit will be issued only after we receive back the product and validate the return.
Bank Refund - We refund the amount minus Rs. 200/- (adjusted towards shipping & COD charges) in your bank account within 10 working days.

If the return is due to an error on our part (incorrect item sent, damaged/defective product), we will replace the product or reimburse the full invoice value as per customer demand. Refund process (if customer requests for refund) will start only after we receive back the product and validate the return.
Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund or credit (as the case may be) of the appropriate amount within 10 days. If however the return is found not eligible for refund, we will courier the same back to you. In either scenario your return issue will be closed within 30 days of our receiving of the return package from you.